AT&T hustles to improve network after complaints of dropped calls, slow downloads

2010-01-29 04:39:02 (GMT) (Caymanmama.com - Business Technology News)

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Austin, Texas (CaymanMama.com) — Following a disappointing rush of dropped calls and slow downloads on wireless devices, AT&T is about to shell out $2 billion in a strategy to improve its network in 2010.

The nation’s largest telecommunications company has been stung with an aggressive television advertisement attack from Verizon Wireless, challenging the quality and range of the AT&T network.

On Thursday, the company’s executives openly admitted that wireless traffic, specifically that of thethe iPhone, has resulted in subpar performance in San Francisco and Manhattan.

According to the AP, “AT&T said problems have been reduced in the last three months. And to keep tackling the service issue, it is ramping up its capital spending this year, from $17.3 billion last year to between $18 billion and $19 billion.”

The improvement strategy will involve adding more cell towers, and connection to faster, fiber-optic lines.

“Wireless is our No. 1 investment priority,” said John Stankey, head of AT&T’s Operations division.



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